Privacy Policy
Effective date: 8 July 2026
1. Introduction
VOWS ("we", "us" or "our") respects your privacy. This policy explains how we collect, use, store and protect personal information when you use our wedding planning platform at thevows.co.za and related services ("VOWS").
2. Information we collect
We collect information you provide directly, including your name, email address, wedding date and guest details. We also collect information automatically, such as device type, browser, IP address and usage data, to help us improve the platform.
3. How we use your information
We use your information to provide and improve VOWS, manage your account, process RSVPs, send service-related updates, respond to support requests and protect the security of our platform.
4. Sharing your information
We do not sell your personal information. We share data only with trusted service providers who help us operate VOWS (such as hosting and authentication services), and when required by law or to protect our rights.
5. Data retention
We keep your information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.
6. Security
We use industry-standard security measures, including encryption and access controls, to protect your data. No online service can be completely secure, so we encourage you to use a strong password and keep it confidential.
7. Cookies and analytics
VOWS uses cookies and similar technologies to keep you signed in, remember your preferences and understand how the platform is used. You can manage cookie preferences through your browser settings.
8. Your rights
You have the right to access, correct or delete your personal information. To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe.
9. Children's privacy
VOWS is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.
10. Changes to this policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date.
11. Contact us
If you have questions about this privacy policy or how we handle your data, please email us at privacy@thevows.co.za.